As a Product Designer on the Platform Design team, I specialized in conducting research for and designing complex internal tools, including ones used by developers, marketers, and product managers.

My goal was always to make them clear, easy to pick up and use, and effective and efficient for achieving the users’ workflows and tasks. I did this by:

• Making tasks measurably faster

• Standardizing paved paths, streamlining workflows, and simplifying complex tools into clearer, more efficient processes, replacing the scattered, ad-hoc solutions previously used by different teams

• Making tools easier for onboarding new hires, making it easier for them to learn the tooling and be effective in their roles

• Building design consistency (through design system patterns) and design infrastructure into the tools, making them more maintainable and more translatable across the system of tools

A centralized hub for engineers

This Hub tool organized the key monitoring metrics for Pinterest’s internal engineering teams, enabling them to easily access, track, and troubleshoot issues and errors as they arise.

I improved the MVP designs of the Hub based on discovery user research with key user teams, user testing to validate workflows and the organization of the tool, and the latest product design best practices.

Dashboard Previewer

A selection of other designs

Other tools I built at Pinterest included:

• An automatic “root cause analysis” that identifies likely culprits of service issues

• An all-in-one dashboard console centralizing and standardizing all tools across the development lifecycle workflow

• An internal AI tool based on emerging AI innovation, for internal users to test out new product use cases